Frequently Asked Questions

Not all our products are organic. We will indicate accordingly in the product information.

Yes, we are committed to sourcing our products ethically and responsibly.

We work closely with our suppliers to ensure that our meats are sourced from humanely raised animals, our herbs and seasonings are sustainably harvested, and our other products meet our high standards for quality and integrity.

Absolutely! We strive to fulfill all your culinary needs, including specialty fruits, vegetables, and herbs, and many more.

If there's something specific you're looking for, feel free to reach out to us, and we'll do our best to source it for you.

What sets us apart is our unwavering commitment to quality, authenticity, and customer satisfaction.

From our carefully curated selection of premium products to our personalized service and attention to detail, we strive to exceed your expectations and create memorable culinary experiences that keep you coming back for more.

Experience the difference of shopping at our gourmet deli and elevate your culinary journey today!

Yes! What you see online is what you will find in-store. You can contact us via WhatsApp to confirm the stock availbility.

Our friendly staff will be happy to assist you in finding the perfect products for your culinary needs.

Enjoy complimentary delivery on orders over $100*, or a $20 fee will apply. The shipping discount will be automatically applied during checkout.

Orders to Sentosa or Jurong Island will incur a $10 surcharge upon delivery.

*Please note that the delivery fee will not be waived as part of any ongoing promotion. If the order total falls below $100 due to any promotions/discounts, standard delivery fees will apply.

Next day delivery cut-off time: 12 pm.

Yes! We offer self-pickup at our retail stoe. Please choose the store for pickup upon checkout.

Mmmm! Velocity @ Novena Square:
238 Thomson Road, Velocity @ Novena Square, #01-79/80, Singapore 307683

Store Hours:
Monday - Sunday, 9:30 am to 9:30 pm.
Pickup Hours:
10 am to 9 pm.

Pickup cut-off time for online orders: 2 pm if you opt for next day pick-up.

You can easily place an order through our user-friendly online platform.

Simply browse our products here, add items to your cart, and proceed to checkout. It's that simple!

We currently offer delivery nationwide (Singapore).

Additional surcharge of $10 applies when delivering to Jurong Island, or Sentosa.

Our delivery hours are from 10 am to 9 pm on the selected date. Please ensure someone is available at the specified delivery address during this time.

However, we cannot provide specific delivery times due to our external delivery vendor's routing. While we can indicate your preferred delivery time to the vendor, we cannot guarantee it.

We highly recommend scheduling your delivery for the day before your event or party, as we cannot provide specific delivery times due to our external delivery vendor's routing. While we can indicate your preferred delivery time to the vendor, we cannot guarantee it.

In the event of no availability, Mmmm! will contact you and reschedule a delivery, with an additional fee.

Next day delivery cut-off time: 12 pm.

Yes, we accommodate bulk orders for businesses, events, and special occasions.

Please reach out to our team at enquiries@mmmm.com.sg for personalized assistance and special pricing options.

If any of the following situations occur:

• A product is delivered in a damaged condition.
• A product is found to be out-of-date or expired.
• An ordered product is missing from the delivery.
• The wrong product is delivered.

Missing, wrong or damaged items must be declared within 24 hours upon receiving your order.

All products must be in sealed and unopened condition.

Mmmm! will either provide a refund for the value of the product or replacement.

If you qualify for a refund, it will be processed and credited back to your original payment method within 10 business days.

We do not allow cancellation of orders at this moment.

You can sign up for your membership by clicking the rewards (piggy bank) icon on the bottom left of the website.

As a welcome bonus for new registrations, we'll provide you with *200 Moints ($2) to kick-start your journey!

*For online sign-ups only.

"Moints" are essentially loyalty points that we extend to our customers for their purchases.

You can earn and redeem Moints online or in-stores.

For more information, click the rewards (piggy bank) icon on the bottom left of the website.

1. Log in to your account on our website, or click here.
2. Click on the piggy bank icon located at the bottom left of the homepage.
3. Select "Ways to Earn" and enter your birthday details.

Please remember: Your birthday must be added at least 30 days in advance for the rewards to apply automatically.

Yes, you can earn and redeem Moints online or in-store.

Mmmm! Velocity @ Novena Square:
238 Thomson Road, Velocity @ Novena Square, #01-79/80, Singapore 307683

Store Hours:
Monday - Sunday, 9:30 am to 9:30 pm.

You and your referred friends & family members will both received a $3 discount.

1. Register as a member to participate.
2. Click on the "Rewards" tab located at the bottom right corner.
3. Copy the URL link provided and share it with your friends and family members.
4. Once they click on the URL link, they will be asked to enter their email address.
5. They will then receive a coupon code via email.
6. To activate your reward, they must make a purchase.
7. Once their purchase is complete, you will receive your reward.

All unredeemed Moints will expire on a rolling basis for customers who have not engaged in points activity (in terms of earning or spending Moints) for 1 year (365 days) or more.

Regrettably, expired Moints cannot be reinstated under any circumstances.