• Limited Stock Availability
    Orders are subject to stock availability. In the event of a stock shortage, we reserve the right to cancel the order and issue a full refund.
  • Allergens and Special Dietary Requirements
    Our products may contain or come into contact with common allergens. Customers are responsible for ensuring that the items ordered meet their dietary requirements.
  • Order Confirmation
    Orders are confirmed only upon receipt of full payment. A confirmation email or receipt will be sent to the provided email address.
  • No Substitutions
    Items listed in the order form cannot be substituted with other products.
  • Delivery and Collection Delays
    We will make every effort to deliver or have items ready for collection on the agreed date. However, we are not responsible for delays due to unforeseen circumstances.
  • Incorrect Delivery Address
    The customer is responsible for providing an accurate delivery address. We are not liable for failed deliveries due to incorrect or incomplete address information.
  • Changes in Pricing
    Prices are fixed as per the order form. Any changes in market rates after order placement will not affect the agreed price.
  • Handling Instructions
    Customers are responsible for following proper handling and storage instructions provided with the items to ensure product quality is maintained.
  • Uncollected Orders
    Orders not collected or delivered within the stipulated time frame will be considered forfeited, and no refund will be issued.
  • Force Majeure
    We shall not be held liable for non-fulfillment of orders due to natural disasters, pandemics, or other circumstances beyond our control.